Due to our commitment to pay our staff competitive wages, we cannot make exceptions to our cancellation policy. All cancellations must be received in writing via email. The refund rate will be based on the date we receive your written cancellation.
Weather Related Cancellation Policy
Moondance Sea Kayak Adventures is based in the beautiful PNW, known for its diverse and sometimes unpredictable weather patterns. Given our status as a small business, we have limited resources and depend on consistent bookings to maintain the livelihood of our staff and operations. Therefore, we are unable to offer cancellations solely due to rain. Our trips are designed to run in various weather conditions to provide an authentic and immersive PNW experience.
Rest assured, safety is our highest priority. In the event of extreme weather, and unsafe paddling conditions such as gale winds, severe storms or other hazardous situations, we will cancel the trip to prioritize your safety. If we determine that it is unsafe to proceed with the trip, we will make every effort to reschedule, or issue a refund.