Heading In Cancellation & Refund Policy

 

Payment is due in full to secure reservations for Day/Evening Tours and 50% Deposit due for multi-day tours provided by Moondance Sea Kayak Adventures.  A non-refundable $30 handling fee applies to all Moondance reservations. All cancellations must be postmarked and received in writing. The refund rate will be based on the date we receive your written cancellation.

If you cancel an Evening/Night/Day or Wild Foraging Educational Tour within 15 days or more you will receive a full-refund minus a $30 administrative handling fee. Fourteen days or more notice you will receive a full refund less 15% administrative fee. Nine to 5 days notice 50% refund and four days or less the full amount is retained and no refunds will be issued.

Overnight Trip Cancellation Penalties: 50% Deposit Required at time of booking. Sixty or more days prior to the trip date, full-refund of all payments to participants less $30 administrative handling fee. Thirty-one to sixty days notice 50% refund retained to Moondance. Fifteen to Thirty days notice 75% of trip charged to participants. Fourteen days prior to trip date the full amount will be charged and no refunds will be issued.

Moondance Sea Kayak Adventures reserves the right to cancel or postpone any trip prior to departure for any reason whatsoever. Although rare, cancellations are generally due to wind, weather or other circumstances that are out of our control and you will always be notified. The refund of all payments received shall release Moondance Sea Kayak Adventures from any further liability, including expenses incurred by participants in preparing for the trip. MDSKA strongly recommends that you purchase travel insurance to offset unforeseen cancellation penalties, medical and evacuation expenses. Each Participant is required to fill out a liability release form and medical form prior to trip departure which will be provided prior to every trip.

WEBSITE PRIVACY POLICY: Information collected via the website is used to provide services to customers and facilitate business operations and is not sold to other parties.